Mobile App Documentation
Everything you need to understand how we approach performance work and what to expect from the process.
Look, I get it. Nobody gets excited about reading documentation. But here's the thing—when you're dealing with app performance issues, having a clear roadmap of what we're actually doing makes the whole process less mysterious.
We've worked with app teams across Southeast Asia since 2019, and one pattern keeps showing up: people feel more confident when they understand the methodology behind our work. This isn't just a list of technical terms. It's a practical guide to how we identify bottlenecks, what tools we use, and why certain decisions get made.
Think of this as the conversation we'd have over coffee if you asked "so how does this actually work?"
Our Process
Four phases that build on each other
Initial Assessment
We start by running diagnostics on your current setup. This usually takes 3-5 days and involves profiling actual user sessions, not just synthetic tests.
Prioritization Workshop
Once we know where the problems are, we sit down with your team to decide which issues matter most for your users. Not everything needs fixing immediately.
Implementation Cycles
We work in two-week sprints, tackling the highest-impact issues first. You'll get weekly updates showing measurable improvements in load times and responsiveness.
Monitoring Setup
After the main work, we help set up monitoring tools so you can catch performance regressions before users complain about them.
Questions About Your Specific App?
Every project has unique constraints. Maybe you're dealing with legacy code. Maybe your user base is on older devices. Let's talk about what makes sense for your situation.
Schedule a Technical DiscussionWhat We Actually Measure
These metrics tell us if the changes we're making are helping your users or just moving numbers around.
Cold Start Time
How long it takes your app to become usable after someone taps the icon. On mid-range Android devices in the region, this should be under 2.5 seconds.
Frame Consistency
We track how often your app drops below 60fps during scrolling and animations. Occasional drops are fine, but frequent janky behavior drives people away.
Memory Pressure
Apps that consume too much RAM get killed by the OS when users switch between apps. We monitor this across different device categories.
Network Resilience
How your app behaves on spotty 3G connections matters more than perfect WiFi performance in this market. We test under real-world network conditions.
Battery Impact
If your app drains someone's battery in two hours, they'll uninstall it. We measure energy consumption during typical usage patterns.
Crash-Free Sessions
The percentage of sessions that don't end in a crash. Industry standard is 99.5%, but we aim higher for apps handling transactions or user data.
Who Works on Documentation
The people maintaining these guides actually work on client projects. They're not just writing theory.
Khamla Vilaysack
Senior Performance Engineer
Khamla spent six years at a mobile gaming company before joining us in 2022. He writes most of our Android-specific documentation and always includes examples from actual projects.
Phoutthavong Sengdara
iOS Optimization Specialist
Phoutthavong handles our iOS documentation and testing protocols. She's particularly good at explaining complex memory management concepts without making your eyes glaze over.
