Apps That Actually Work When Users Need Them
We started ForwardEvolv after watching too many good apps lose customers because they froze at the wrong moment. Our team digs into what's slowing your mobile app down and fixes it—so your users stop deleting and start staying.
Talk About Your App
The Reality We Keep Seeing
Your app worked fine in testing. Then real people started using it on spotty connections, older phones, during their commute. Now you're hearing about crashes and slow loads.
Here's what usually happens: someone built a solid app, added features when customers asked for them, and now there are twelve different things happening every time the app opens. Nobody planned for it to get heavy—it just did.
- Users in Vientiane getting stuck on loading screens
- Memory leaks nobody can track down
- Features that worked last month suddenly timing out
- Performance drops after each update
How We Actually Approach This
We don't start with assumptions. First week, we run your app through real-world conditions—the kind of network speeds and device types your actual users have. Then we map where things bog down.
Most performance problems aren't mysterious. Something's loading that doesn't need to. Requests pile up instead of queuing properly. Images aren't sized right for mobile. Once we see it, we can fix it.
- Measure everything under realistic Laos network conditions
- Identify specific bottlenecks causing delays
- Fix what matters most to your users first
- Test changes before pushing anything live
What We Do Differently
After working on apps across Southeast Asia for the past few years, we've learned that "best practices" from San Francisco don't always translate. Here's what we actually focus on.
Real Device Testing
We test on the phones people actually use here—not just the newest iPhone. That means Samsung A-series, older Huawei models, whatever's common in your user base.
Network Reality Checks
Beautiful app on WiFi, disaster on mobile data. We simulate the actual network conditions in Vientiane, Luang Prabang, rural areas—because that's where your users are.
Most performance issues we find come from apps assuming everyone has fast, stable connections. They don't. We build for the connection your users actually have at 8am on the bus.
Memory Management
Apps crash when they run out of memory. Sounds simple, but tracking down what's hogging resources takes patience and the right tools. We find the leaks.
Load Time Reduction
Three seconds feels like forever when you're trying to complete a payment. We get your critical paths down to under two seconds—because that's when people stop waiting.
Ongoing Monitoring
Apps don't stay fast by accident. We set up monitoring that actually tells you when performance dips, so you catch problems before your users do.
Clear Documentation
When we're done, your team understands what we changed and why. No mystery code that breaks when someone touches it six months later.
How Things Changed for Vongphet's Delivery App
March 2024
The Problem Shows Up
Vongphet's food delivery app was losing orders. Customers in Vientiane were abandoning checkouts because the app hung for 8-12 seconds when they tried to pay. His team couldn't figure out why—worked fine in the office.
April 2024
Finding the Bottlenecks
We tested on actual customer devices with typical mobile connections. Turns out the app was loading the entire menu database on the payment screen—unnecessary data that added 7 seconds. Also found memory leaks in the map component that crashed the app after 10 minutes of use.
May 2024
Making It Work
Fixed the payment flow to only load what it needed. Rewrote the map integration to release memory properly. Added local caching so returning customers didn't re-download restaurant data. Payment completion time dropped to under 2 seconds.
December 2024
Results After Eight Months
Checkout abandonment fell by 62%. The app stopped appearing in crash reports. Vongphet expanded to two more cities without the app slowing down. Best part—his support tickets about "app not working" dropped to almost nothing.
February 2025
Still Running Smooth
They've added features since we finished—loyalty program, group orders, delivery tracking. App still loads fast because we set them up with monitoring tools and taught the team how to test performance before releasing updates. The improvements stuck.
We tried fixing the performance issues ourselves for three months and kept making it worse. ForwardEvolv found problems we didn't even know existed—things that were costing us customers every single day. They explained everything in plain terms and gave us tools to keep the app fast going forward. Our users finally stopped complaining about crashes.
Let's Look at What's Slowing Your App Down
We'll run a performance audit and show you exactly where the problems are. No obligation, no sales pitch—just honest feedback about what needs fixing and what doesn't.
Request Performance Audit